INTRODUCTION

 Supporting a range of scenarios across the life cycle of an organisation. Examples include:

• Building the new- Start-ups and consortia – desirability, feasibility and viability testing of not only the solution, but the team and its approach. New Product and service development, supporting Proof of Concept, Minimum Viable Product, business case, funding, shareholder relations, partner building and coaching the leadership teams. For example: advisory and consulting support to a consortium of (re)insurers that has resulted in a standalone service company to deliver Distributed Ledger Technology (blockchain) solutions 

• Business transformation – including multi-$m, Global, organisational wide change – e.g. Enterprise Software implementation, M&A integration and disposal, off-shore, on-shore process relocation, improving shared service centre performance, design and delivery of new operating models to improve productivity and increase cost efficiency of 20%+

Working with clients’ methods and frameworks or bringing our own support.

Experience of leading global, $multi-million and complex projects, including:

• Target Operating Model - design and implementation 
• System implementation, e.g. Underwriting, Claims Management Finance, CRM, etc 
• Process relocation and transfer – on and offshore (nearshore, far shore)
• Business integration as part of M&A support

Support for cultural, process and technology change, using client methods or bringing in frameworks and method.

We strongly refute the axiom that people are change resistant and our person-centred approach builds engagement, confidence and commitment, not just for the current change but to aid future change. 

Experience includes:

• Cultural assessments for acquisitions and integrations
• Finance transformation support
• Strategic sourcing development and rollout
• Move from local services to offshore shared service models
• Move from transactional behaviour to a trusted partner and trusted adviser culture

Increasing capabilities, productivity and resilience using a range of measures to gain attention and ownership of the current and future state to understand the why and what of performance.  Execution and coaching support to highlight and teach the how to change that builds competencies, confidence and commitment to change. 

Examples include:

• Understanding the values and beliefs that influence behaviours that inhibit or enable individual and collective performance. 
• Defining purpose, vision, values, brand promise, leadership behaviours, strategic and operational priorities.
• Defining and implementing methods of articulating value creation for teams, their clients and their client’s clients.
• Definition and implementation of business unit, team and individual goals and measures
• Measurement and development of individual and team resilience and performance
• Executive coaching - increasing capability, confidence and self-sufficiency
• Workshop design and facilitation ranging from small teams to whole organisation events delivered in person or virtually